Reference

How mislibet Handles Your Personal Data

This privacy policy sets out exactly what personal data mislibet collects when you open an account, how we use it, and the controls you hold over it.

Data collected only as neededEncrypted account storageNo third-party sale of your dataRight to access your recordsContact us to update or delete

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What Data We Collect and Why

mislibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect your name, email address, mobile number and the payment method you choose — UPI, Paytm or PhonePe — to process deposits and withdrawals. We also log device identifiers and session data to keep your account secure and

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to comply with fraud-prevention obligations. Transaction records linked to UPI, Paytm and PhonePe payments are retained for the period required under applicable Indian financial regulations. We do not collect more data than is necessary to operate your account. Any data shared with payment processors like Paytm
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or PhonePe is governed by those providers' own privacy terms, and we require them to handle it under strict confidentiality. Your data is stored on servers protected by AES-256 encryption, and access is restricted to authorised personnel only.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or remove your personal data held by mislibet, our privacy team is available seven days a week.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Our data handling practices cover every stage of your account lifecycle — from the moment you register to the day you request deletion.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time without losing account access.

Account Security

Your password is stored as a one-way hash — we never hold it in plain text. Two-step verification is available in account settings, and any suspicious login attempt triggers an immediate email alert to your registered address.

Data Retention

Account data is retained for the duration your account is active plus any period required by Indian financial and anti-fraud regulations. Once your account is closed and all regulatory hold periods have passed, we delete personal identifiers from live systems.

Third-Party Sharing

We share data only with payment processors (UPI, Paytm, PhonePe), identity verification providers and regulatory authorities when legally required. We do not sell or rent your data to advertisers or marketing platforms under any circumstances.

Your Right to Access

You may request a full export of the personal data we hold on you at any time. We will compile and send this to your registered email within 72 hours of verifying your identity, free of charge.

Requesting Changes or Deletion

To correct inaccurate data or request deletion of your account records, contact our privacy team via email or live chat. We process all verified requests within 72 hours and confirm completion by email once done.

Frequently Asked Questions About Your Privacy

The questions below cover the data rights and privacy concerns we hear most often from account holders in India. If your question is not answered here, reach our privacy team through the contact channels listed above.

We collect your name, email address, mobile number, date of birth for age verification, and the payment method you select — UPI, Paytm or PhonePe. We also log device data and session identifiers to protect your account from unauthorised access.

Payment data flows through the UPI, Paytm or PhonePe gateway directly. We retain a transaction reference and amount for account records but never store full card or bank credentials on our servers. Each gateway has its own privacy commitments we contractually enforce.

Yes. Submit a data access request via email or the in-account Help Centre, include your registered email for identity verification, and we will send a full export of your personal data to that address within 72 hours at no cost to you.

Contact our privacy team by email or live chat to request account closure and data deletion. After verifying your identity, we close the account and remove personal identifiers once all regulatory retention periods under Indian financial rules have been satisfied.

No. We do not sell or rent personal data to advertisers or marketing platforms. Data is shared only with payment processors, fraud-prevention services and regulatory bodies when legally required — and only the minimum information necessary for that specific purpose.

We keep records for the period required by applicable Indian financial and anti-fraud regulations after your account closes. Once those hold periods expire, personal identifiers are deleted from live systems and removed from backups on the next scheduled purge cycle.

We use session cookies for login continuity and analytics cookies to monitor page performance. You can block or delete cookies at any time through your browser settings. Disabling analytics cookies does not affect your ability to access or use your account.

How mislibet Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect Your Account Data

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Right to Access

Requesting Changes or Deletion

Frequently Asked Questions About Your Privacy

01 What personal data does mislibet collect when I open an account?

02 How is my payment data handled when I use UPI or Paytm?

03 Can I request a copy of all the data mislibet holds about me?

04 How do I delete my account and have my data removed?

05 Does mislibet share my data with advertisers or third-party marketers?

06 How long does mislibet keep my personal data after I close my account?

07 What cookies does mislibet use and how can I control them?

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